UPMC Health Plan


Bill Ries
UPMC Health Plan


UPMC Health Plan Extends Members’ Out-of-pocket Cost Waivers for In-network Telehealth Visits and Inpatient COVID-19 Treatment

Pandemic-related relief extended through Feb. 28, 2021

Pittsburgh (Dec. 14, 2020) – Following Governor Wolf’s third 90-day extension of Pennsylvania’s Proclamation of a Disaster Emergency, UPMC Health Plan today confirmed that it will continue to waive all deductibles, coinsurance and copays for in-network, inpatient COVID-19 treatment for its members enrolled in its Medicare Advantage plans, fully-insured employer group and individual ACA plans, as well as in self-insured employer group plans that opt into this coverage. This policy change is effective immediately and will stay in effect through Feb. 28, 2021 as permitted under state and federal emergency declarations.

“As we await the initial distribution of vaccines in the midst of a significant surge in COVID-19 cases, UPMC Health Plan wants our members to know that we will continue to make access to testing and care easy and affordable,” said Diane Holder, President and CEO of UPMC Health Plan. “By waiving out-of-pocket costs for inpatient COVID-19 treatment, we hope to eliminate one source of stress that our members may have in this time of uncertainty.”

UPMC Health Plan will also continue to waive deductibles, copayments and cost-sharing for all in-network virtual visits (telehealth) with a health care provider, including through UPMC AnywhereCare, until Feb. 28, 2021, as permitted under state and federal emergency declarations. Both before and during the current public health emergency, UPMC Health Plan has covered a wide range of telehealth services for preventive care, acute care and medical condition management—both physical and behavioral. These expanded services give particular focus to critical services and supports, like behavioral health and counseling, that allow patients to access the health care system using a mobile device, computer or telephone.

UPMC Health Plan updates its website with timely, trustworthy information on COVID-19, including useful resources and articles from UPMC doctors and links to other trusted sources, such as the Centers for Disease Control and Prevention. More information about the services UPMC Health Plan provides is available at www.upmchealthplan.com and additional information on COVID-19 can be found at www.upmc.com.


About UPMC Insurance Services

Serving more than 3.9 million members, UPMC Insurance Services is owned and operated by UPMC, a world-renowned health care provider and insurer based in Pittsburgh, Pa. UPMC Insurance Services includes commercial products from UPMC Health Plan for groups as well as individuals. Commercial products also include workers' compensation and employee assistance from nationally known Workpartners. Government products include Medicare Advantage (UPMC for Life); special needs plans for those eligible for Medicare and Medical Assistance (UPMC for Life Complete Care and UPMC Community HealthChoices); Medical Assistance (UPMC for You); and Children's Health Insurance Program (UPMC for Kids); and Community Care Behavioral Health, one of the nation's largest managed care behavioral health organizations. For more information, visit www.upmchealthplan.com.