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New! Over-the-Counter (OTC) Allowance

Some UPMC for Life plans include a quarterly OTC allowance that can be used to buy covered health care products. Members are sent a mail-order catalog with hundreds of covered products to choose from, including:

  • Cough, cold and flu medications.
  • Pain relievers.
  • Allergy and sinus medications.
  • First aid materials.
  • Foot treatments.
  • Sun protection.
  • Toothbrushes and toothpaste.
  • Vitamins.
  • Weight control products, and more.

You can use your mail-order catalog to buy products online, over the phone, or by mail. Your order is shipped directly to your home.

To see our mail-order catalog, choose the plan you are interested in from the list below:

Already a UPMC for Life member? Print an order form.

Over-the-Counter (OTC) Catalog Order Form

Not all plans or service areas offer an over-the-counter quarterly allowance. Compare UPMC for Life plans in your area.

The quarterly OTC allowance does not roll over from quarter to quarter. Any remaining funds will expire at the end of each quarter. This allowance cannot be used to pay for your Part B or Part D prescription drug costs.

This information is not a complete description of benefits. Call 1-866-400-5077 (TTY: 711) for more information. Out-of-network/non-contracted providers are under no obligation to treat UPMC for Life members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. Other physicians/providers are available in the UPMC for Life network.

This information is available for free in other languages. Please call our customer service number at 1-877-539-3080 (TTY: 711).

UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal.

Tivity Health and SilverSneakers are registered trademarks or trademarks of Tivity Health, Inc. and/or its subsidiaries and/or affiliates in the USA and/or other countries.

UPMC for Life Members
Call us toll-free: 1-877-539-3080
TTY: 711

Oct. 1 through Mar. 31:
seven days a week from 8 a.m. to 8 p.m.

Apr. 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 8 a.m. to 3 p.m.

UPMC for Life Prospective Members
Call us toll-free: 1-866-400-5077
TTY: 711

Oct. 1 through Dec. 31:
seven days a week from 8 a.m. to 8 p.m.

Jan. 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 9 a.m. to 3 p.m.


Last Updated: 10/01/2019
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