Over-the-Counter (OTC) Allowance
Many UPMC for Life plans include a quarterly OTC allowance that can be used to buy covered health care products. Members are sent a mail-order catalog with hundreds of covered products to choose from, including:
- Face masks and hand sanitizer.
- Cough, cold and flu medications.
- Pain relievers.
- Allergy and sinus medications.
- First aid materials.
- Foot treatments.
- Sun protection.
- Toothbrushes and toothpaste.
- Weight control products and more.
Not all plans or service areas offer an over-the-counter quarterly allowance. Compare UPMC for Life plans in your area.
Learn why extra benefits like our OTC allowance are important to UPMC for Life member Linda:
Choose the plan you are interested in from the list below to see our mail-order catalog. Allowance amounts vary based on plan type and service area.
Already a UPMC for Life member?
You can use your quarterly allowance to shop from home and have products shipped directly to your door.
Log in to DrugSource to get started. You can look through the catalog, view your account balance, and buy covered products. You will need your UPMC for Life member ID card and date of birth to log in.
Order by phone
Call 1-833-332-8301 (TTY: 711) Monday through Friday from 9:30 a.m. to 7 p.m. The experts at DrugSource can answer your questions and help you place your order. Be ready to provide your UPMC for Life member ID number and date of birth.
Order by mail
Complete and mail an Over-the-Counter (OTC) Catalog Order Form to the address below. Be sure to include postage.
UPMC OTC Orders
PO Box 1366
Elk Grove Village, IL 60009-1366
The quarterly OTC allowance does not roll over from quarter to quarter. Any remaining funds will expire at the end of each quarter. This allowance cannot be used to pay for your Part B or Part D prescription drug costs.