Member Services

Working hard to make things easy for you

Whether you have a question about claims, need to find a doctor, or just need to have something explained, we’re here for you.

 

A Health Care Concierge can help you:

  • Find a doctor or other provider.
  • Get answers to benefit questions and explain how your health plan works.
  • Check to see if a prescription drug is covered.
  • Schedule important preventive care appointments.

How to get in touch with Member Services:

Call 1-855-869-7228 (TTY 1-800-361-2629) Monday through Friday from 7 a.m. to 7 p.m. Saturday from 8 a.m. to 3 p.m.

Log in to MyHealth OnLine to chat with a Health Care Concierge.

Send a secure message 24/7. We will respond within 24 business hours.

Need to pay a bill? Click here to pay your bill now.

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