Whether you have a question about claims, need to find a doctor, or just need to have something explained, we’re here for you.
A Health Care Concierge can help you:
- Find a doctor or other provider.
- Get answers to benefit questions and explain how your health plan works.
- Check to see if a prescription drug is covered.
- Schedule important preventive care appointments.
UPMC Health Plan’s commitment to excellence led to our achievement of the J.D. Power award for “Highest Member Satisfaction Among Commercial Health Plans in Pennsylvania, Three Years in a Row.”
UPMC Health Plan received the highest score in Pennsylvania in the J.D. Power 2016-2018 U.S. Member Health Plan Satisfaction Studies of customers’ satisfaction with their commercial health plan. Visit jdpower.com.
Call 1-855-869-7228 (TTY 1-800-361-2629) Monday through Friday from 7 a.m. to 7 p.m. Saturday from 8 a.m. to 3 p.m.
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