Get ready to get the most from your coverage and benefits


Welcome! Whether you’re a new member or have chosen to stay with UPMC Health Plan, we're glad you're here. You’ll soon receive some important documents. Watch for your member ID card and member guide to come in the mail.

As a member, you can start putting your benefits to work right away. This page outlines everything you can do within the first few months in order to get the most out of your coverage. We recommend bookmarking this page for reference.

Once you get your member ID number:

  • Create your MyHealth OnLine account.
    Create one here. It’s quick and easy. And once you’ve signed up, you’ll have secure, 24/7 access to your health information. This is where you’ll go to find a doctor, view your medical history, get inspired to make healthy changes, and get information on your Health Plan benefits.
  • Choose your PCP.
    Find one here. We all get sick. Sometimes it’s a minor illness. Sometimes it’s more serious. That’s why it’s important to have your own primary care provider, or PCP. Your PCP’s goal is to keep you healthy as well as treat you when you are sick or injured. Your PCP knows you and your health history. He or she is the best person to treat you and direct your care.

    Call Member Services at 1-855-869-7228 if you need help finding a PCP near you.
  • Take your MyHealth Questionnaire.
    When you log in to your MyHealth OnLine account and click on MyHealth Central, you can take your MyHealth Questionnaire. In just 20 minutes or less you can get a personalized plan to help you feel your best, easy-to-follow health advice, and a completely confidential overview of your health.

Download our mobile app here:

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After your effective date:

  • Take advantage of our programs and tools to help you live your healthiest life.
  • Follow us on social media or visit our blog for expert health tips.
    • Follow us for health tips and trends.
    • Get advice from knowledgeable bloggers (most of them work as health coaches) on MyHealth Matters.
  • Refer to your plan documents at any time.
    Important plan documents such as your Schedule of Benefits and Prescription Drug Rider give the details of your coverage and benefits. You can find them by logging in to MyHealth OnLine and clicking on the Plan Documents tab. If you would like printed copies, please call Member Services.

Questions? Call our Health Care Concierge team at 1-855-869-7228. They work hard to deliver fast, personal service.

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